Privacy Policy

Last updated: 1 January 2026  ·  Calculated Transformational Coaching, New South Wales, Australia

Calculated Transformational Coaching ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and disclose your personal information when you visit our website or contact us.

1. Who We Are

Calculated Transformational Coaching is a business based in New South Wales, Australia, providing AI strategy, workflow automation, and systems design consulting services to businesses and individuals.

2. What Information We Collect

We only collect personal information that is reasonably necessary for our business functions. This may include:

• Contact information — your name and email address, if you choose to provide them via our contact form.
• Usage data — information about how you interact with our website, collected via Google Analytics (see Section 5).

You are not required to provide your personal information to browse our website. Providing contact details via our contact form is entirely voluntary.

3. How We Collect Information

We collect personal information directly from you when you:

• Submit an enquiry or message through our contact form.

We also collect non-personal usage data automatically through Google Analytics when you visit our website (see Section 5).

4. How We Use Your Information

We use the personal information you provide to:

• Respond to your enquiries and communicate with you about our services.
• Provide the services or information you have requested.
• Improve our website and service offerings.

We will not use your personal information for any purpose other than the primary purpose for which it was collected, unless you have consented or an exception under the Privacy Act applies.

5. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar tracking technologies to collect and analyse information about how visitors use our site, including pages visited, time spent on site, and general geographic location (country/region level only).

This data is aggregated and anonymised — it does not identify you personally. The information is transmitted to and stored by Google on servers which may be located overseas.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information to:

• Service providers who assist us in operating our website or conducting our business, where those parties agree to keep the information confidential.
• Third parties where required or permitted by law.

7. Overseas Disclosure

Google Analytics may transfer data to servers located outside Australia, including in the United States. By using our website, you acknowledge this may occur. We take reasonable steps to ensure any overseas recipients handle your information in accordance with the Australian Privacy Principles.

8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions are retained only for the duration needed to respond to your enquiry.

10. Access and Correction

Under the Privacy Act, you have the right to request access to the personal information we hold about you, and to request correction of that information if it is inaccurate, incomplete, or out of date. To make a request, please contact us using the details below.

11. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us directly. We will respond within a reasonable time. If you are unsatisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.